
We build and manage Merck Serono’s brand and reputation. We aim to proactively manage relationships with internal and external stakeholders to build the brand through a ‘one voice message’. In the process we project a clear identity, create awareness, ensure a high level of recognition and ultimately enhance Merck Serono’s image.
As Merck Serono is a division of Merck KGaA, we manage all internal and external communications in close collaboration with Merck Corporate Communications. We focus on achieving divisional Balanced Score Card objectives and supporting the operational business through integrated communication programs, as well helping to achieve the overall Merck Corporate Communication objectives.
If we’re to create innovative prescription drugs, we need a strong balance sheet and long-term financial stability. Finance & Controlling makes sure we strike the right balance between an aggressive investment policy and a conservative approach to finance.
Our teams maintain a healthy balance for Merck Serono by providing meaningful financial reporting and analysis, forecasts and financially-based recommendations that keep the business on track and help management teams to make the right decision at the right time. Key activities include:
Our people are the driving force behind our innovation: people who enjoy solving problems, think beyond the obvious, use their initiative and thrive on collaboration. So it’s vital that we attract, develop and retain the best.
Human Resources (HR) helps us achieve our ambition to be the most aspirational place to work in the industry. A dedicated team of professionals act as strategic partners and trusted business advisors, supporting business needs and objectives. They deliver services that include:
We look for HR professionals who are as pioneering as the people they recruit and develop, and who are keen to take responsibility in a global environment.
The achievement of our strategic goals rely on effective IT. Our modernization and globalization depend on uniform IT standards, systems and processes. Work here and you’ll provide the technology that helps us tackle shifts in our markets, maintain our competitive advantage and grow our business.
We offer a wide range of services that include:
Global Legal Business helps Merck Serono achieve its strategic goals by providing business partners with proactive, high quality and creative legal services that meet the highest professional standards.
Merck Serono Legal Department based in Geneva provides legal advice to all Merck Serono Business Units, as well as to the Support Functions.
Procurement manages key suppliers through a network of experts in global corporate categories worldwide. As well as defining procurement strategy, we capitalize on the specialized know-how of skilled buyers to procure raw materials, devices and packaging materials, semi-finished and finished goods, services and other non-production/non-resale goods.
We are in charge of all procurement processes including strategic sourcing. We advise the business divisions and focus on activities contributing substantially to the company result. Cost-effectiveness, high-quality products and services, customer-orientation, environmental responsibility and sustainability are all vital. Our suppliers are valued partners and we work with them to achieve our objectives through fair dealing, business integrity and mutual respect. In doing so, we contribute substantially to Merck Serono’s financial results and deliver extensive added-value to the business.